Cambridge & surrounding villages · Fully insured · 10+ years experience

COMPLAINTS POLICY

How to Complain
Email: info@cambridgepainting.co.uk
Include your name, address, details of the issue, and photos if relevant.

What Happens Next
• Acknowledgment within 3 working days
• Investigation and inspection
• A written response or resolution plan

Possible Remedies
• Correcting defects
• Partial refund (if appropriate)
• Explanation of issues

Not covered: wear and tear, damp, structural defects, customer-supplied materials.